it is normal to be frustrated when you're learning something new -- but it's impossible to function if you're frustrated and the person helping you is frustrated too. i just didn't know how to communicate with this little girl. she seemed to have a reading difficulty and hadn't memorized basic addition and subtraction, but the homework she required even a level (or two) above her skills and ability. to help, i felt like i had to give her the answers -- her only success she seemed to think was finishing all of the homework. it wasn't about understanding. she wanted to know that she could guess right. i want to apologize to her though i know she wouldn't understand. so, i do it here: darlene, i'm sorry--i was a bad teacher to you yesterday. i will try better. i know how damaging one bad teacher can be. i don't want to be that bad teacher.